Surface Link

How Does It Work?

At Surface Link, our motto and promise to our customers is to keep the process easy and simple. Here’s how our process works from start to finish:

Step 1

The Estimate

When you contact Surface Link, you will be greeted by one of our friendly estimators. Your estimator will work with you to gather all the information they need to give you a price directly over the phone. This way, there will be no surprises when the technician gets there.

Step 2

Scheduling

Once you have approved the estimate and are ready to proceed, you will be assigned to a project manager directly at Surface Link. Your project manager will be your main point of contact throughout the remainder of your project. He/She will answer any questions you may have about the countertop repair or sink replacement process and once you are ready, your project manager will get you scheduled with one of our certified technicians.  If you would like a reminder call, email or text the day before or day of your appointment — just let us know!  We are happy to help in any way we can.

Step 3

Appointment Day

Your technician will arrive to your home within the two-hour window set during the scheduling process.  All technicians will identify themselves with a Surface Link name badge that will display a photo of the technician and our company logo. Depending on the scope of your project, the technician will first begin by protecting your furniture, floors, appliances and/or cabinetry if necessary. This is done only as a preventive measure to protect against dust, damage, etc. Then, your technician will get right to work on your countertop! All projects are completed right in your home and typically take less than one day to complete.

 

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RESIDENTIAL

Do you have Solid Surface, Engineered Stone, Granite or another type of surface that is in need of repair work, modifications, or refinishing? Surface Link repairs all types of surface damage, no job is too small or large; from the smallest chip or scratch in your counter to the most extreme damage.

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COMMERCIAL

Whether you require repairs to a conference room table or a complete refinish of all surfaces in a high rise office building, our technicians are professionally trained and certified to repair, restore, modify and refinish any type of damaged surface area. We also provide optional after-hour services to minimize interruption in your place of business.

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INDUSTRY PARTNERS

Want a reference? Surface Link is the Inspection, Repair and Sink Replacement Service Agent for several manufacturers and distributors. Call one of them now to hear more about us!

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